Warranty & Technical Support Request Form Fields marked with an * are required HTML PLEASE NOTE THIS IS NOT A CREDIT REQUEST OR EXCHANGE FORM.THIS FORM IS FOR WARRANTY SERVICE ONLY. PLEASE CONTACT YOUR POINT OF SALE FOR RETURN FOR CREDIT OR EXCHANGE INSTRUCTIONS. Please Completely fill out this form (include Model# and Serial #) Failure to provide this information will result in a denied warranty claim.Note: Proof of Purchase document must be provided in the form of an itemized receipt or invoice that lists an EliteProAV Screens brand item and Date of Purchase. First Name * Last Name * Company Name Phone Home * Phone Work Phone (Cell) Email * Fax Divider HTML Purchase Information Date of Purchase * Where did you purchase? * Dealer Phone Invoice Model * Serial * Where can I locate my screen serial number (S/N)?A: Your serial number can be found on both ends of the packaging box stickers, as well as on the screen itself. Reference the list below on where to locate your serial number depending on the type of screen:Manual Screens --> end cap and weight barMotorized/Electric Screens --> end cap and weight barTripod Screens --> rear side of casing (left hand side)Fixed frame Screens --> rear side of frame (bottom frame)Yard Master Screens (Folding Frame) --> rear side of frameFloor Pull up Screens --> end capYard Master Sport --> weight bar Version 2.0 1.4-1 1.4 1.3 1.2 Other Divider Ship to Address: (where replacement/missing product will ship to) * City * US States - Select State - Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Washington DC ARMED FORCES AFRICA \ CANADA \ EUROPE \ MIDDLE EAST ARMED FORCES AMERICA (EXCEPT CANADA) ARMED FORCES PACIFIC Zip Country * - Select Country - Afghanistan Aland Islands Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua And Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire, Sint Eustatius and Saba Bosnia and Herzegowina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cabo Verde Cambodia Cameroon Canada Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Congo, The Democratic Republic Of The Cook Islands Costa Rica Cote D'Ivoire Croatia Cuba Curacao Cyprus Czechia Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador England Equatorial Guinea Eritrea Estonia Eswatini Ethiopia Falkland Islands (Malvinas) Faroe Islands Fiji Finland France France, Metropolitan French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea-Bissau Guyana Haiti Heard And Mc Donald Islands Holy See (Vatican City State) Honduras Hong Kong Hungary Iceland India Indonesia Iran (Islamic Republic Of) Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Korea, Democratic People's Republic Of Korea, Republic Of Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia, Federated States Of Moldova, Republic Of Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island North Macedonia Northern Mariana Islands Norway Oman Pakistan Palau Palestine, State of Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Republic of Kosovo Reunion Romania Russian Federation Rwanda Saint Martin Saint Barthelemy Saint Helena, Ascension and Tristan da Cunha Saint Kitts And Nevis Saint Lucia Saint Pierre and Miquelon Saint Vincent And The Grenadines Samoa San Marino Sao Tome And Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia and South Sandwich Islands South Sudan Spain Sri Lanka Sudan Suriname Svalbard And Jan Mayen Islands Sweden Switzerland Syrian Arab Republic Taiwan Tajikistan Tanzania, United Republic Of Thailand Timor-Leste Timor-Leste (East Timor) Togo Tokelau Tonga Trinidad And Tobago Tunisia Turkey Turkmenistan Turks And Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States United States Minor Outlying Islands Uruguay Uzbekistan Vanuatu Venezuela Viet Nam Virgin Islands (British) Virgin Islands (U.S.) Wallis And Futuna Western Sahara Yemen Zambia Zimbabwe Description of the problem * Proof of Purchase * Select Files Cancel Legible PDF documents only. Screenshots or blurry pictures of sales receipt/invoices/order numbers are not valid. Up to 4MB. Please resize your file Damage Screen Pictures Select Files Cancel jpg, gif, png, pdf, mp4 formats only. Up to 4MB. Please resize your file if necessary Did you use an allen key to adjust the screen's drop and rise limits? (For motorized screens only. Verify when item return) * Yes No Limited Switch Picture (For motorized screens only) Select Files Cancel See Limited Switch Sticker SampleUp to 4MB. Please resize your file if necessary Divider HTML Your Projector Information Projector make * We want to assess the compatibility of your projector and the screen you’ve purchased Projector model number * The projector model tells us the lumen range, throw ratio spec. for overall setup Divider Divider HTML If unable to submit, please download an Adobe PDF File or Microsoft Word File Warranty Support Form to submit. If you are a human seeing this field, please leave it empty.